Driver Policy

Policy of Zero Tolerance

It is the duty of every driver or delivery person using the UBR platform to drive defensively and in accordance with the law. Regarding the use of alcohol or drugs by drivers who utilize the UBR Driver app, UBR maintains a zero-tolerance policy. As per their agreement with UBR,* the driver or delivery person may lose access to their account if we receive reports of suspected impaired driving.
What is suspected driving while intoxicated?
It is illegal for a driver or delivery person to use alcohol, drugs, or any other substance that would make it unsafe for them to operate a vehicle while driving or bicycling. This includes using the UBR apps while driving and having open alcohol or drug containers. 

What is a driving while intoxicated report?
Any report that specifically states that the driver or delivery person was using, in possession of, or looked to be impaired by drugs or alcohol, or that the vehicle smelled like alcohol or other drugs, is considered a report of suspected impaired driving.
What is UBR’s policy on reports of allegedly intoxicated drivers?
Access to the Driver app will be blocked while an investigation is underway for anyone who reports that they have a reasonable suspicion that the driver is impaired by drugs or alcohol while operating a ridesharing or delivery service. Drivers who breach this policy will permanently lose access to the UBR’S Driver app, provided that an inquiry reveals adequate proof of such violations. 

Will fraudulent rider reports have an impact on a driver? 
Every report is proactively examined by our experts for indications that it could be fake. To detect and deter user fraud, we are always introducing new procedures and technological advancements. The safety record or status of a driver on the Driver app will remain unaffected by any report that seems to be fake. Users who breach UBR’s Community Guidelines by providing false information to the platform or by engaging in other fraudulent activities run the risk of having their access to the platform revoked. 
In the event that their rider is intoxicated, what may a driver do? 
Drivers are always free to turn down a trip if it doesn’t suit them or for their own safety (except from discriminatory reasons, which are covered in our Community Guidelines). That includes instances where a rider appears too drunk or rowdy, or smells strongly of drugs or alcohol. 

If a driver is intoxicated, what can a passenger do? 
It is never permitted to use drugs or open alcohol containers on the UBR platform. Ask your driver to stop the trip right away if you’re a passenger and you have any cause to think they might be impaired by drugs or alcohol. Next, get out of the car and dial 911. Once the driver has completed the journey, use the app to report your experience straight to UBR by pressing the Help menu and choosing your problem. You can also send an email to customercomplaints@UBR.com or visit help.UBR.com to get in touch. 

NOTICE OF UBR CANDIDATE PRIVACY 
This notice explains the collection, use, disclosure, and other processing of personal data (hence, “Candidate Data”) by UBR and its affiliates/subsidiaries (collectively, “UBR”) from people who apply or are shortlisted for positions with UBR (the “Candidates”). 

ADOPTION AND SCOPE 
This notice regulates how UBR collects, uses, and stores candidate data from anywhere in the world in relation to hiring candidates for UBR positions. 
The processing of personal data by UBR in connection with the use of its goods or services is exempt from this notice. Regarding such processing, kindly refer to UBR’s Privacy Notice. 

DATA COLLECTION FOR CANDIDATES 
Directly from you, we obtain the following categories of Candidate Data: 
The following details should be included: name, address, phone number, email address, or other contact information; resumes/CVs; cover letters; academic transcripts; other statements of experience and education, including in video/audio format; the position(s) for which you wish to be considered; desired salary; willingness to relocate; and other job preferences; how you learned about the position; employment history, dates of employment, positions held, and/or job titles; references’ names and contact information (you are solely responsible for obtaining their consent before providing personal data) any other personal data that you provide during the job search, application, or interview process with UBR, including medical/disability, information submitted in connection with skills assessments, additional information regarding work or educational experiences, information about employment offers from other companies, and reason(s) for acceptance/rejection 

The following types of information could possibly come to us from other sources: 
• information from background checks, maybe including records on your criminal past, where allowed by law. 
• details from job agencies, publicly accessible sources, social media networks, previous employers, and/or educational institutions about your previous employment, including (where permitted by applicable law) salary and your educational background and degrees 
• details supplied by the references you mention 

Furthermore, in order for us to carry out equal opportunity monitoring, you will be given the option to provide information about your gender, race/ethnic origin, and/or veteran status when you apply for a job in the United States or in another nation that allows for such voluntary data collects. In order to enhance our hiring procedure, we might also deduce part of this information for previous Candidates, if allowed by law. This information is provided voluntarily, and we only gather it with your full consent as required by law (including in the European Economic Area, or “EEA”). There will be no consequences to your application(s) if you choose not to provide this information. If you choose to provide this information, you consent to our using it for equal employment opportunity monitoring purposes. This information will be held and stored anonymously and will not be used to evaluate your application for employment. 

MAINTENANCE OF CANDIDATE DATA
Your Candidate Data is used by UBR during the Candidate Recruitment process. We use your Candidate Data, for instance, to: • assess and validate your qualifications and interests in relation to available positions at UBR; • communicate with you regarding the interview process and potential career opportunities; • prepare employment offers, including remuneration details; • enhance our hiring procedure by using Candidate Data to generate anonymized data and analysis; and • conduct pre-employment background checks where allowed by law.
Your Candidate Data will be kept on file by UBR as part of your employee records if you are hired. 

We may utilize your Candidate Data to identify and get in touch with you about other positions for which you might want to be considered if you are not recruited for the one for which you were first considered. You can ask that UBR remove your Candidate Data, as detailed below, if you would prefer that we not utilize your information for this purpose. 
Furthermore, if you give UBR your references’ contact details, UBR may use that information to get in touch with them (and not for any other purpose). The information that these references offer will be used to assess your candidacy and handled in compliance with this notice in all other respects. 

DISTRIBUTING CANDIDATE DATA 
Your Candidate Data might be disclosed to: • UBR affiliates and subsidiaries. 
Connect with the UBR staff member who made the referral to let them know how it turned out. 
• in connection with, or during negotiations of, any merger, sale of UBR assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company. • with vendors, consultants, and other service providers who require access to such information to perform work relating to the recruitment process on our behalf. 

if we think your actions are against our policies, if we think sharing is necessary to protect UBR’S or others’ rights, property, or safety, or if we think it is required by applicable law, regulation, operating agreement, legal process (such as subpoenas or court orders), or governmental request. 
• in a combined and/or anonymised form that makes it impossible for someone to reasonably identify you. 

Data about candidates is not sold by UBR. 
Third-party technologies and cookies 
We might give permission to third parties to serve our adverts online, measure and analyze our online audience, and monitor and report on the effectiveness of our ads. When you visit our website, these entities may use cookies, web beacons, SDKs, and other technologies to identify your device. Please refer to our Cookie Policy for further details on these technologies and service providers. 
DATA RETENTION AND DELETION FOR CANDIDATES 
For the duration that you are being considered for a position with UBR, UBR keeps your Candidate Data. After that, UBR keeps your data for as long as is required by the laws of the nations in which you reside. According to these rules, UBR might have to keep your information on file for the duration specified by the law or remove it after that time. Except for historical information about the positions for which you were considered (such as the position(s) for which you applied and the dates of your application(s)), and the decisions made by UBR regarding respect to those positions, UBR will retain your Candidate Data for three years after it stops considering you for a position with UBR, unless otherwise required by such laws. 

In rare circumstances, we might need your permission to keep your Candidate Data longer than is legally allowed. 
Additionally, you can ask to have your Candidate Data deleted at any time. UBR will delete your Candidate Data upon request, with the exception of historical data about the positions you were considered for and UBR decision-making regarding your candidacy, unless required by law or where UBR may have a legitimate interest that justifies continued retention. 

RIGHTS YOU HAVE 
Regarding how UBR handles your Candidate Data, you are entitled to the following rights:
Access your personal information; Make any corrections to it; Delete or erase your Candidate Data in accordance with the provisions above; Oppose to or restrict specific processing of your Candidate Information; and Receive your Candidate Information in an electronic version that can be used and transmitted (data portability). 

• Refuse to allow the processing of your candidate data. 
  To make use of these privileges, either fill out the form below or submit it here. Please be aware that there may be situations in which using your rights to object to, restrict, or withdraw consent related to the processing of your candidate data may affect your chances of being considered for a job at UBR. Candidates who exercise these rights won’t face any discrimination. 
  Furthermore, in relation to UBR’s processing of your Candidate Data, you have the right, if you are an EEA resident, to file a complaint with your local data protection authority or regulatory body. 

Details for prospective candidates in the European Union
Your personal data is processed by UBR in accordance with one or more of the following legal bases:
• The procedure is required in order to respond to your request and move on with maybe hiring you on a contract.
• The processing is required in connection with UBR’s legitimate interests in hiring and recruiting the best candidates. • The processing is required to comply with our legal duties, such as keeping records relating to the recruitment process for periods required under applicable legislation. We use your Candidate Data, for instance, to track and enhance the efficiency of our hiring procedure and to keep an archive of past hiring practices and their results. 

• In some cases, we might also ask for your permission to handle or keep your Candidate Data. For instance, we might need your permission to keep your information on file in order to evaluate you for potential job openings with UBR in the future. 
  TRANSFER OF CANDIDATE DATA INTERNATIONALLY 
  Employees of UBR and/or connected businesses in the US and other countries may access Candidate Data that has been transferred to and kept on US servers. 

the Addendum on International Data Transfer. Your Candidate Data is transferred based on Standard Contractual Clauses if you reside somewhere other than the United States or the United Kingdom. 
CHANGES TO We transfer your candidate data if you reside in the United Kingdom in accordance with THE NOTICE. 
This warning could change at any time. Any modifications to this notice take effect on the date the amended notice becomes effective. 
INQUIRIES AND SUGGESTIONS 
If you are an EEA resident, you can send inquiries and feedback regarding this notice to UBR CABS INFO@ubrcabs.com. 

Notice and Policy for the Privacy of Consumer Health Data 
This Consumer Health Data Privacy Policy and Notice (the “Policy”) explains how UBR processes consumer health data in accordance with state privacy legislation in the United States, such as the Health Privacy Law of Nevada and the My Health My Data Act of Washington. This Policy adds to the details provided in UBR’s Privacy Notice on how it processes user personal data. 

The Health Information We Gather on Consumers
The My Health My Data Act of Washington, which defines CHD as “personal information that is linked or reasonably linkable to a consumer and that identifies the consumer’s past, present, or future physical or mental health status,” will apply to “consumer health data” (CHD) for the purposes of this Policy.
This could include certain personal information that UBR gathers from you as you use our services, such as: • Accurate location data that might suggest that you attempted to get or receive medical supplies or services. For instance, when riders and/or drivers travel to hospitals or other places where you might receive medical services, UBR obtains exact location data from them.  

Using UBR services or features that could reveal details about your health or the use of medical goods or services that you have received. For instance, whether you utilize in-app accessibility features that may reveal disabilities, request wait-time charge exemptions because of disabilities, request journeys in wheelchair-accessible vehicles, or disclose your allergies when requesting food delivery from merchants, we may gather such information. 
• Details on prescription medication delivery or other products that might be connected to your health. 
• Images, including those that UBR might utilize to identify and stop fraud. 

Additional facts that could be derived or inferred about a person’s physical or mental state of health. 
The Health Insurance Portability and Accountability Act of 1996’s definition of “protected health information” does not apply to data in CHD. 
Sources of Information on Consumer Health 
We obtain personal information, which might include CHD, from the sources listed in UBR Privacy Notice’s Section III.A, “The data we collect.” This involves gathering information when you give it to UBR. 
• When utilizing UBR offerings. Location information, transaction data, the kind of services requested or rendered, and trip or order specifics (including the date, time, requested pick-up and drop-off addresses, distance traveled, and items ordered) are all included in this.  

• From other sources, like public health officials; from UBR account owners who request services for or on behalf of other users; or from those who make it possible for other users to request or receive services through their business accounts. 
  The UBR Privacy Notice’s “The data we collect” section (Section III.A) has more details on the personal data that UBR gathers. 

Our Utilization of Consumer Health Information 
We gather and utilize personal information, which could contain CHD, in order to fulfill your request for services. This includes calculating ETAs, tracking the progress of rides or deliveries, matching available drivers and delivery personnel to users requesting services, enabling accessibility features, and using location data to facilitate rider pick-ups and order drop-offs. It also includes using personal data to enable transportation, delivery, and other services/features. 
Additionally, we gather and utilize personal information, including CHD, for the following reasons: • Security, fraud prevention, and safety. In order to protect the integrity, safety, and security of our users’ data as well as our own, we might utilize CHD to stop, identify, and stop fraud.  

• For client assistance. This entails utilizing CHD to look into and resolve consumer complaints as well as to keep an eye on and enhance our customer service procedures and replies. 
  • Development and research. This covers research, testing, product creation, analysis, and machine learning. 
  • Legal procedures and prerequisites. In order to comply with requirements under relevant laws, regulations, operating licenses or agreements, insurance policies, or in response to legal process or governmental request, including from law enforcement, we may use CHD to look into or handle claims or disputes regarding to usage of UBR’s services. 
  Please refer to UBR’s Privacy Notice’s How we utilize data section (Section III.B) for further details on how we use personal data. 

Exchange of Consumer Health Information 
To fulfill your request for services, we could share CHD. 
For example, we provide the restaurant or retailer you purchase from, as well as the delivery person, with your initial name, delivery address, and order information (including medication prescriptions, special instructions, allergies, or cuisine preferences). 
Discuss the location of your pick-up or trip/order destination, along with your first name and last initial with your driver or delivery person. 
Share your information when you utilize a feature—like ETA sharing or other accessibility features—that requires sharing information with other users. 

With your permission, we might also disclose personal information, which might include CHD. For instance, we allow riders to provide their drivers or delivery personnel access to their real-time location information (if appropriate). 
We might also divulge personal information, which might contain CHD: 
• with payment processors and facilitators, such as PayPal and Hyperwallet; • with UBR service providers, such as cloud storage providers, customer support platform and service providers; • with our subsidiaries and affiliates to help us provide our services or handle data processing on our behalf; • with UBR to improve the safety and security of UBR apps and services; and • with UBR to obtain artificial intelligence and machine learning tools and services. 

in the event of a disagreement or for legal purposes. This includes disclosing user information where we feel it is necessary to comply with an operating license or agreement, applicable law, regulation, legal process, governmental request, insurance policy, or in other situations when disclosure is justified based on safety or related considerations. In order to enforce our Terms of Service, user agreements, or other policies; to defend UBR’s rights or property or the rights, safety, or property of others; or in the event of a claim or dispute relating to the use of our services, this also includes sharing data with law enforcement officials, public health officials, other government authorities, airports (if required by the airport authorities as a condition of operating on airport property), insurance companies, or other third parties. 

For more information on UBR’s sharing of personal data, please see the Data sharing and disclosure section (Section III.D) of UBR’s Privacy Notice. 

REVIEW GUIDELINES 
We value your opinions. We appreciate hearing from you as always. Please do not send any confidential ideas, information, or suggestions to UBR or any of its affiliates in any manner, as UBR respects your rights to your ideas. Regardless of what any communication on your submissions states, you acknowledge that any ideas, information, or suggestions you do provide are voluntary and that your submissions are subject to the following terms: 
You consent to the following: UBR may use and distribute any part of your submissions and their contents for any purpose in any way, without paying you anything; UBR has no obligation to review your submissions; and Your submissions and their contents automatically become UBR’s property. 

UBR Firearms Prohibition Policy 

Our goal is to ensure that everyone has a safe and reliable ride. That’s why UBR prohibits riders and their guests, as well as driver and delivery partners, from carrying firearms of any kind while using our app* 

Anyone who violates this policy may lose access to UBR. 

*To the extent permitted by applicable law. 

United States UBR Community Guidelines 
Our policies were created to ensure that every interaction is pleasant, courteous, and safe. These are applicable to all users of the UBR Marketplace Platform. It also covers any communications you might have over the phone, online, or at Greenlight Hubs with UBR staff members and contractors. Additionally, there are situations in which we become aware of behavior outside the UBR Marketplace Platform that could jeopardize the platform’s security, in which case our standards apply. 
We appreciate your cooperation in preserving a friendly atmosphere. 

The following rules assist in clarifying some of the particular forms of constructive community involvement on the UBR Marketplace Platform, along with the actions or situations that could result in your account being terminated. Although there will inevitably be unanticipated circumstances that could result in your termination of access to the UBR Marketplace Platform and its services, the following rules—which we will be updating on a regular basis—set the standard for conduct that we anticipate from everyone within the UBR community.  

You may lose access to all or part of the UBR Marketplace Platform if you violate any of our guidelines, which can be considered a serious breach of the terms of your UBR agreement. UBR welcomes your reports of possible infractions of the community guidelines, and we will handle them in line with our standards. 

Rules that apply to all of us 
The three pillars of UBR’s Community Guidelines—treating everyone with respect, assisting in one another’s safety, and abiding by the law—must be adhered to by everyone. 
Show consideration for everyone. 
The safety and comfort of others may be significantly impacted by the decisions you make when utilizing the UBR Marketplace Platform. Courtesy counts. For instance, make a consistent effort to arrive on time for your delivery or transportation. It’s also polite to refrain from yelling, cursing, or slamming doors.  

Additionally, you can guarantee that everyone has a good ride by cleaning up after yourself, whether that means taking your garbage home or wiping up a spilled drink. When using the UBR Marketplace Platform, you should use common sense and treat others with respect, just as you would in any public setting. 
UBR is a non-racist organization. Regardless of background, we are dedicated to establishing a secure and friendly environment for everyone. It’s important to keep in mind that you can engage with members of the UBR community who are different from you in terms of appearance, philosophy, or background. Please be mindful of those variations. Discrimination on the UBR Marketplace Platform will not be permitted on the basis of race or any other legally protected trait. 

physical interaction 
Never make physical contact with new or strangers when utilizing the UBR Marketplace Platform. There are few exceptions allowed for customers who ask for or require physical assistance (such as UBR Assist users who might require assistance getting in and out of the car). It is never acceptable to harm someone or attempt to harm someone. 
Sexual misbehavior and assault 
Everybody values their privacy and personal space. It’s acceptable to have polite conversations with other individuals. But don’t ask someone if they’re single or make comments about how they look. Any form of sexual misbehavior or assault is forbidden. Sexual contact or action that occurs without the other person’s express consent is referred to as sexual assault and misconduct. Respecting one’s privacy and personal space is important. 

While not all instances of inappropriate behavior are included, the list below offers some examples. 
• Posing private inquiries (such as regarding one’s sexual orientation or relationship status). 
• Making remarks about one’s appearance (such as disparaging or “complimentary” remarks) 
• Using overt language or gestures (such as profanity or overtly provocative remarks) 
• Flirting (such as provocative, nonverbal flirting or getting too near) 
• Presenting pornographic content, such as images or items that are suggestive of sexual activity. 
Regardless of whether you know the person or have their permission, UBR has a no-sex policy. 
Behaving rudely or threateningly is forbidden. 

Harassing, combative, or aggressive behavior is not permitted. Don’t say or do anything that could be interpreted as impolite, discriminating, threatening, or improper. 
After-trip correspondence 
When the delivery or trip is over, communication should stop, unless it’s to retrieve a misplaced item. Unwanted contact (when there isn’t mutual consent) can be interpreted as harassment and can take many different forms. Some examples include texting, calling, interacting on social media, trying to visit someone in person after a delivery or travel has been finished, or visiting them in person. 

Discrimination 
You ought to constantly feel secure and at home. We don’t accept conduct or behavior that is racist or discriminating because of this. It is illegal to treat someone unfairly or with contempt based on any of their characteristics, including race, ethnicity, skin color, age, disability, gender identity, marital status, pregnancy, national origin, religion, sex, sexual orientation, language, or any other feature that is legally protected. It is not appropriate, for instance, to rank someone else according to any protected characteristic. 
While not all instances of discriminatory behavior are included, the list below offers some examples. 
• Refusing to offer services to someone because of their color, ethnicity, skin tone, age, handicap, gender identity, marital status, country of origin, religion, sex, sexual orientation, language, or any other attribute protected under relevant  law.

• Using these characteristics to rate other users, such as drivers, riders, delivery personnel or other companies. 
  • Making distinctions based on the destination of a rider or the delivery location of an UBR Eats user. We recognize how crucial it is to arrange driving or delivery around your schedule, as opposed to the other way around. Declining a trip or delivery because it doesn’t work for you is not against these rules. However, it is not permitted to purposefully reject or cancel requests, or to use the UBR Marketplace Platform’s features to prevent receiving trip or delivery requests, with the sole intent of avoiding a specific neighborhood because of the traits of the locals or businesses.  
• Asking sensitive questions about race, ethnicity, national origin, or any other characteristic previously listed; using derogatory language; making derogatory remarks; or vilifying others. Slurs and racist remarks are never acceptable. 
  Here is further information concerning UBR’s non-discrimination policy. We also have a policy in place on our dedication to accessibility, which aims to improve the delivery and transportation alternatives available to individuals with impairments. 
  property harm 
  Property damage is never permitted. Defaming a car or other mode of transportation that was requested via the UBR Marketplace Platform, smashing or damaging a phone or tablet, purposefully spilling food or drink, smoking in a car, causing damage to a merchant’s property, or throwing up after consuming too much alcohol are a few examples. 

If you damage property, you’re responsible for the cost of cleaning and repair fees, outside of normal wear and tear. Intentional damage may result in account deactivation. 

Help keep one another safe 

Account sharing 

Account sharing is not allowed. To use the UBR Marketplace Platform, you need to register and maintain an active account. Don’t let another person use your account, and never share your personal information used in connection with your account, including but not limited to username, password, or photos of yourself, with anyone else to access the UBR Marketplace Platform. 

Extra riders and non-account riders 

When driving with UBR, no one other than the driver, the requesting rider, and the rider’s guests should be in the vehicle. These guidelines apply unless our local guidelines, terms, or other policies say otherwise. The account holder is responsible for the behavior of their entire party. If you request a ride or a delivery for another adult, you’re held responsible for their behavior during their trip or delivery and your account can be deactivated for the actions they take. 

Seat belts 

Every delivery person using a vehicle, every driver, and every rider—including those in the back seat—should always buckle up. Riders should request a vehicle that has enough seat belts for everyone in their party. Drivers can decline a ride if there are not enough seat belts in their vehicle for every rider. 

Use of dashcams that record video and/or audio 

Drivers may choose to install and use a dashcam, which can be used to record rides and provide evidence to UBR, law enforcement, or insurance companies in the event that something goes wrong on a ride. Drivers and riders may choose to use their phones to record rides as well. Please note: 

• In some locations, local laws and regulations require that a rider provide consent to being recorded and/or be notified of recording in advance. Please check your local laws to understand your responsibilities. 

• Drivers may submit recordings to UBR at their discretion. UBR will review submitted footage and take all action consistent with the Community Guidelines and platform terms of use. 

• Sharing or streaming a person’s image or audio or video recording on social media or in other digital or physical public locations is a violation of our Community Guidelines and may prompt further investigation by our safety team. 

Drive safely and carefully 

Drivers are expected to maintain an environment that makes riders feel safe; even if driving practices don’t violate the law, reports of dangerous driving can lead to the loss of access to part or all of the UBR Marketplace Platform. 

Situations Emerging 
Notify UBR first, then your local authorities or emergency services, if you are in immediate danger or in an emergency. 
Furthermore, we’ve made it simpler for users to get in-app safety assistance with the in-app Safety Toolkit. Here, drivers and riders may report safety incidents while traveling, use the emergency button, and share ride details with friends and family. 
If we learn that there is an immediate risk of self-harm, we may contact the appropriate authorities to request a wellness check. We take threats of suicide and self-harm seriously. 
In the event of a public emergency, such as a natural disaster, public health emergency, or public crisis, UBR may take further steps to maintain the security of our platform. 

Rider privacy protection 
We at UBR are grateful for your trust and would like to explain how we safeguard your privacy. 

Drivers are blind to: 

Your surname 
even when you use the UBR app to contact or call the driver, your phone number 
The grade you assign them 
Your avatar 
Before accepting a trip, drivers in the majority of marketplaces only see your approximate pickup location. Once the trip is over, drivers simply see the general area of your pickup and dropoff and address specifics are erased. 

The type of approximate pickup and dropoff location shown to drivers varies based on address structures in your market, local regulations and driver loyalty programs. Some examples of approximate location formats include: cross-street, street name, point of interest and special formats such as the terminal and door number you should meet at for an airport pickup. 

Sharing your location with UBR 

You don’t need to turn on your device’s location services to use the UBR app. However, certain features, like sharing your trip with trusted contacts, require location information to work. 

If you don’t use location services, you can still use UBR by manually entering your pickup and dropoff locations in the app. You can also use cross streets or landmarks instead of an address. 

You can choose whether to use location services in the privacy settings of your UBR app. 

Sharing your location with UBR
You don’t need to turn on your device’s location services to use the UBR app. However, certain features, like sharing your trip with trusted contacts, require location information to work.
If you don’t use location services, you can still use UBR by manually entering your pickup and dropoff locations in the app. You can also use cross streets or landmarks instead of an address.
You can choose whether to use location services in the privacy settings of your UBR app.
letting your driver know where you want to be picked up 
You have the option to share your live pickup location with your driver if your smartphone is configured to share location data with UBR. If you have enabled live location sharing, your driver will only be able to see your location when they are almost there and your estimated time of arrival is less than three minutes. 

You can choose to pause or turn off this feature at any point during the pickup; it is enabled by default. Additionally, you can enable and disable this feature from your settings. 

Examine, save, or remove your data 
You can look at an online account information summary that may contain the following: 

• Conversations in the app 

• Number of trips taken 

• UBR Eats order details 

Deleting your UBR account deletes your data from UBR’s systems. However, UBR may retain certain information after account deletion as required or permitted by law.